Archive for the ‘Marketing’ Category

Growing Up Your Business By Email Marketing

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Before You Do Anything: Try It Out

So you know, roughly, what you want your home business to be. Before you go any further and start investing, though, you need to try it out. Here’s how.

Build a Prototype.

If you plan to sell physical things, or you’re going to do something like starting a website or making software, then you should build a prototype to see how your idea will work out. A prototype is a version of your product that is built quickly by you alone, and serves to show that your idea is feasible in the real world. If it would be too expensive to build the whole thing, then just building the new part that differentiates you from your competitors is good enough.

Show your prototype to a few people, to see what they think. Are they excited? Would they use it?

Get a Few Customers.

If your product is relatively low-value, or you’re providing a service, then it shouldn’t be too much trouble to get a few customers and do a few dry runs. Do them a generous discount (you could even do it for free), to make sure that everything runs smoothly and the customers are satisfied at the end of it.

For example, let’s say you plan to be a landscape gardener from home. You could borrow the tools, and volunteer to do a garden for some kind of charity project – this is good, since it means that you’re doing something nice for charity, but they’re not paying for perfection, so it’s not that bad if small things go wrong. You should then go through all the motions as you would once your business is established, and see what comes out at the other end.

Here’s another one. Let’s say you’re an Italian living outside Italy, and you plan to start a home business cooking pasta in your kitchen and delivering it to customers (you’d be surprised how many home businesses there are in the catering industry). You could make a rough draft of a leaflet (with discounted prices) and deliver it to a small number of homes in the area, until you get a little response. You could then see if it really is feasible to make and deliver these things, and whether there would be any profit in it.

Begin at the Beginning: Secrets for Success

You never get a second chance to make a first impression. It’s a saying so true that it has become cliché — a phrase used by suit salesmen and purveyors of shampoo — but it’s a saying that should serve as a motto for your booth staff.

A trade show is a non-stop series of beginnings. Every moment — from the second the doors open until they blink the lights signalling the end of the day — is a moment where you could be meeting customers for the very first time.

If all goes well, these crucial first moments will launch a mutually profitable relationship that will last for years. On the other hand, if the impression you create is not so positive, you’ve kissed a lifetime’s worth of business goodbye.

Beginning well’s means you’re half done. Once you’ve established a rapport with the client, once that positive foundation has been laid, the hard work of negotiating a deal and closing a sale becomes so much easier. Here’s what you need to know to create a favorable first impression time and time again, over the long hours and days that you’ll be at the trade show.

What’s for sale here?

Your company might make computers or luxury automobiles. You might sell scrub brushes. You could retail the finest gems found on the Indian sub-continent. It doesn’t really matter. When you’re at a trade show, what you’re selling is YOU.

Today’s buyers are nervous. They’ve been through the dot-com bubble. They’ve seen Enron blow up and corporate scandal follow corporate scandal. Yet they still have to do business. How do they know who they can trust?

There will always be a due-diligence component to business, but a surprising amount of decisions are made by people ‘trusting their gut.’ During those crucial first minutes where you’re checking out the attendee, they’re checking you out. They are, perhaps unconciously, assessing what they perceive as your intentions and motivations. Few people believe that they can get a good deal from someone they do not believe to be a good person.

Key Secret: People have to ‘buy’ you before they can buy your products.

Can you hear what I’m saying?

Non-verbal communication plays a huge role in creating first impressions. Attendees are constantly watching. If your body language conveys the fact that you don’t want to be at the show, would prefer not to engage with attendees, or are just going through the motions, they’ll pick up on that and go elsewhere.

Standing at the corner of your exhibit with your arms folded tells attendees “Stay away! I’m on guard.” Sitting down, flipping through a magazine, or chatting with colleagues says “I’ve got better things to do.” All togther, it means “You’re not important to me,” even if you ask the attendees what you can do for them today.

Secret: People won’t come in if your body language says “Go away!”

The Wall of Noise

You have to approach attendees, engage them, welcome them into your booths. Unfortunately, many staffers take this to mean that they must offer up a constant stream of conversation, from the welcoming hello to the assurances that “We’ll be in touch!” as the attendee hurries to a calmer, quieter exhibit.

Talking is important, but listening is more so. Shift the focus from your own sales spiel to actually listening to the customer and you’ll find your results immediately improve. Ask attendees questions, and listen to their answers. Give them your full attention. Hear what they’re saying and offer appropriate responses.

The fact that you’re focused on the attendee, wholly engaged with them, and committed, however briefly, to solving their problems, is one of the easiest, most effective ways to create a positive first impression. It sets a good precedent, establishing how you will do business with this client further down the road. You’re laying the foundation for that positive, profitable relationship.

Secret: Focus on the attendee for maximum results.

These three secrets will stand you well in the trade show environment. Remember that to begin new relationships, you must first create a positive impression. Being mindful of the fact that people need to trust you before they do business with you, avoiding off-putting body language, and listening more than you talk will help you do exactly that. And then you’ll be well begun — more than half done, well on the road to starting a new profitable relationship.

Beer Coasters Will Drive Visitors To You

If you want more traffic on your beer label’s website, the simple, useful and well-accepted beer coaster may be the answer! A recent German market survey describes the beer coaster as one of the consumers’ favorite forms of advertising. Survey participants classified beer coaster ads as entertaining, eye-catching, appealing and non-intrusive. More than 50% would take a coaster home with them – and they’re a lot more useful than a soggy cocktail napkin. Their durability is what makes coasters a viable advertising format.

The direct marketing situation is ideal. Your customers come across a beer coaster in their free time in a relaxed atmosphere where their attention will be drawn to the coaster on the table. With your brewery’s website address prominently advertised, the message is immediate. Integrating creative ideas such as contests, merchandise sales and the promise of details on your website will prompt the customer to visit the site and extend the temporal attachment to the advertising medium. If you have joined the growing number of companies buying advertising space on the beer home page you will see how beer coasters or beer mats drive up the traffic count.

The next step is getting your beer mats under the noses of your target audience. Of course it is common practice to supply beer coasters to the brew pubs, restaurants and clubs that sell your beer. Let’s extend the market! Do you sell your product in cyber-pubs, or non-alcoholic beverages in cyber-cafes? Providing coasters to these venues is a marketing opportunity that is bound to succeed.

Besides making beer coasters available at your booth, roam the crowds at beer festivals giving out coasters as you go. Contact sporting events and local fairs offering beer gardens – you will supply their beer coasters! When your company sponsors or provides beverages for a charity or special event, include beer coasters in your handout goody bag.

Contests are an interactive way of attracting attention to your coaster and on to your website. Along with your logo and company name, ‘Win A Pub Crawl In New York’ is sure to get attention! Add an arrow or ‘turn over coaster to learn how’ and use the flip side to ask the customer to visit your website for details.

Contest advertising on coasters is ideal for distribution at events and festivals. Attend with a display table and a computer with your website running so people can enter and join the fun instantly. Signage will prompt those present to look at the coaster and visit your site.

Coasters are collectible. A simple Internet search proves their popularity. Including your brewing company’s website address on special collection editions, lottery or coupon campaigns, etc., will enhance the coaster’s value for beer enthusiasts and coaster collectors.

Remember, beer coasters may not be potable but they’re portable. Not many customers take home a beer bottle with its label, set it in front of their computer and log-on; but they will take home a beer coaster!

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